All of our team take great pride in the service that they provide to our clients. The majority of our staff have worked with us for many years.
Our funeral home staff ensure that the funeral home is staffed during office hours. This team are the primary faces that you will meet other than one of our funeral directors. The funeral home team ensures that the arrangements that we have agreed with you are implemented and that the extra services that you may require (orders of service, memory books etc) are ordered and delivered correctly. The funeral home-based staff provide the out-of-hours telephone cover when the funeral home is closed. This team are the main people who you will meet should you decide to come into the funeral home to view or sit with the deceased.
Years of Experience
Our Company Director has many years experience and is fully qualified in arranging and conducting funerals. He oversees the daily and long-term activities of the company and ensures that the company consistently delivers all services to its’ recognised standard.
What our customers have said about our funeral services
I would like to say a massive Thank You to Carl and all the Team. You made what is a very difficult time a bit more bareable. As a Family we felt we were in safe hands through the whole process. Can’t Thank you enough.
I would highly recommend your services.
I can't thank you enough for what you have done for my mother's and brothers funeral, very supportive and professional, will always use your services as no other comes close to your high standards, thank you very much.
Once again a 5 star service from Caerphilly Funeral Services. I have been supported by them on 2 previous bereavments . A very professional and sympathetic to the needs of the family in all aspects. All quietly dignified I would have no hesitation in recommending their services to all who have to go through this very final end to a journey for your precious loved ones. Thank you to all the staff for your helping me with the arrangements.
Lianne, Dean & Debbie
Thank you CFS for your professional supportive organisation of my Dads Norman Rhys Lewis funeral, Carl and James both have excellent customer service and Dads funeral couldn’t have gone any better, so many people said it was the best funeral they had ever been to and the service in the Crem was fantastic.
Andrew & Ceri Davidson
On behalf of my wife and I, we would like to thank you for providing a professional, caring and supportive service yesterday for Mavis Pearce my mother in law. We are truly grateful.
Arranging a funeral is daunting but their team take this way and help you all the away, even after settling the bill Sue said if there is anything we can do don’t hesitate to call she truly is a special person. Thank you CFS for all your help and dignified approach to everything you made it so much easier
Excellent service very compassionate and efficient
Very supportive and nothing was too much trouble
Thank you for all you done for my mother Pauline . Good communication through the day of the funeral from James. Will be recommended to friends and family Thanks.
Your support and guidance was invaluable. We were grateful for your empathy and organisation and cannot recommend your services highly enough. Thank you.
All staff were extremely helpful and understanding. Dean and staff were very professional and courteous. They were very supportive at a very difficult and sad time.
Fantastic service, very professional and nothing is too much trouble. Lovely fleet of cars and Mandy and Sue in the office are very helpful. From the very first meet with Dean to the service, everything was handled with sympathy and care. I have used CFS for mum and dad and was very happy with
5 Stars @CaerphillyFuneralServices Dear Dean We’d just like to express our utmost gratitude not only for yesterday but over the last couple of weeks. The compassion you showed when dealing with our family in such difficult circumstances was such a comfort. Yesterday's Service was just what we wanted: from bringing Dad home, to taking us to the Crematorium, then onto the wake you showed such professionalism. The Humanist Celebrant Mike Reynolds, was excellent and knew exactly what we wanted. From the way he talked about Dad you'd have thought he'd known him for years! Could you please pass on our gratitude to your wonderful Team. Thank you so much.
Fantastic caring and professional service from the very first phone call nothing was too much trouble. My father had the most dignified send off one of which he would of been truly proud to have been part of. Many thanks to James Rees and the whole team you were all amazing thank you so much.
Thank you all for doing such a good job and being so understanding at such a sad time for us.
Caerphilly funeral services is definitely a company we would recommend. How they treated our family in this difficult time was amazing and my nan Elizabeth rested in the home where she I'm sure was very comfortable and respected. Thank you to all that helped us.
Robert (Sam) Seal
After my dad died several people went out of their way to recommend Caerphilly Funeral Services to us. There seemed to be a powerful consensus among friends and family that these were the best in Caerphilly by a good margin. Everything went according to plan and the feedback we've had from everyone about the funeral was very positive. As well as being helpful and professional in every way we never had the sense of anyone trying to sell us something we did not need or want, which is a criticism I've heard about the experience of organising a funeral from others. My brother and I organised the funeral between us and we both wanted to be part of every decision, and this was handled really well with all e-mails being copied to us both and their being patient as we took time to work out what options we wanted. So on a five star system, they have to be a five.
All of Our Funeral Plans Provide You With :
Peace of mind
For you and your family knowing that you will have the funeral service that you want.
That there will be nothing extra to pay for our Professional Fees.
Our plans are held securely in independent trusts which are fully regulated.
You arrange a funeral at today’s prices, protecting you against inflation.
We have many years of experience arranging and conducting funerals.
One payment, 12 months % interest, finance up to 120 months, or fixed monthly payments*.
Deal Directly With The Experts
We are not sales agents or advisors we know exactly what is possible and this also cuts out agent’s commissions which costs you more money.
*You must be a UK Resident aged between 50 and 80 years. Payments depend upon your age and the funeral package you choose. Monthly payments must be made every month until you are 90 years or until you die. The funeral package is fully covered if you die after paying 24 months. If you die before making 24 monthly payments the balance of the funeral cost must be paid to us by your family.
Simply call us today on 029 2086 2100 for more information or request a pre-paid funeral plans brochure and we will be happy to guide you through our services.